Core Training Modules

General training typically follows the standard’s structural clauses, focusing on the entire lifecycle of professional certification

General & Structural Requirements (Clauses 4–5): Training on legal status, financial liability, and the critical need for impartiality. It covers how to structure the body to avoid conflicts of interest, especially if the organization also provides training.

Resource Requirements (Clause 6): Focuses on the competence of personnel, including assessors and examiners.

Certification Schemes (Clause 8): One of the most technical modules, covering Job Task Analysis (JTA) to define what a person actually does in their role and how to map exams to those specific competencies.

Certification Process (Clause 9): Covers the application, assessment methods (written, practical, or oral), decision-making, and the ongoing surveillance needed to ensure the person remains competent over time.

Management System (Clause 10): Focuses on documentation, internal audits, and corrective actions (CAPA) to maintain accreditation.

Types of Training Courses

Organizations can choose from several levels of training based on their goals:

Lead Auditor Training: A 3- to 5-day course for professionals who want to lead third-party accreditation audits.

Awareness Training: A 1-day overview for all staff to understand the standard’s principles and the benefits of global recognition.

Implementation & Documentation: A 2-day deep dive for managers on how to build a Quality Management System (QMS), write policies, and develop valid certification schemes.

Internal Auditor Training: Typically a 2-day course that teaches staff how to conduct internal reviews and mock audits using ISO 19011 guidelines.